Warning: Read This Before Making a Complaint

I feel like I need to issue a warning. The recent spate of illness and trauma among members of the church has left me physically, mentally, and emotionally exhausted. For quite some time, I’ve been afraid that this would impair my ability to respond in a pastoral manner to complaints, etc. At the current time, I fear I can not guarantee a polite response to everyone who comes in with a complaint. This is not to say that I’m not willing to hear complaints, and it certainly doesn’t mean that I won’t try to be polite, pastoral, and loving. It does mean that I may sometimes fail.